JVKelly Group, Inc. Privacy Policy
About JVKelly Group
JVKelly Group considers itself to be a steward of the information that we collect,
manage and provide. It is our responsibility to safeguard the information within
our care and we are committed to managing our data in a secure and responsible manner.
We provide products and services based on information about businesses. Our information
management practices are guided by our Global Privacy Principles,
which serve as the foundation of our data management policies and practices. These
Principles commit us to the following tenets:
Notice: JVKelly Group informs users and customers
how we collect, use, manage and share information.
Data Quality: JVKelly Group employs substantive
measures to produce high-quality, timely and reliable data, including direct contact
with businesses and quality assurance procedures during data collection and processing.
Use & Disclosure: JVKelly Group uses and discloses
data in accordance with defined policies that respect a business's and business
professional’s choice to restrict the marketing use of their contact information.
Access & Correction: JVKelly Group provides
businesses and business professionals with access to their business information
within the JVKelly Group databases and with an opportunity to correct verified inaccuracies.
Data Security: JVKelly Group applies appropriate
technical, physical and administrative data security measures to protect data against
unauthorized access and disclosure.
Accountability: JVKelly Group seeks to adhere to
its Global Privacy Principles through ongoing compliance, training, documentation,
assessment and dispute resolution initiatives.
JVKelly Group delivers products and services through the Internet more effectively
and efficiently than ever before. Our global business customer needs continue to
evolve, as do public expectations about Data Privacy and the technology that we
employ to provide our products and services. Our approach to information management
and Data Privacy enables us to adapt and respond to these changes while remaining
committed to our Principles. The free flow of information must be fairly balanced
against privacy and data protection interests, and JVKelly Group is committed to
employing such a balance.
This online privacy notice describes the Data Privacy practices that are applicable
to the following U.S. JVKelly Group websites:
www.jvkg.com,
solutions.jvkg.com,
www.jvkellygroup.com,
www.e3sourcing.com,
and portal.jvkg.com.
These sites may provide links to other U.S. JVKelly Group websites, non-U.S. JVKelly Group websites and
non-JVKelly Group websites that may employ different information management practices.
We encourage you to carefully read the online privacy notices of these other websites
to ensure that you understand their practices and the relevant distinctions.
What Information Do We Collect?
JVKelly Group collects information from businesses and business professionals. We
collect identifiable business information from website visitors when they register
for a newsletter or e-mail alert, complete a survey, or register for podcasts, whitepapers or webinars
online.
We also collect information about website visitors indirectly through standard web
logs, such as IP addresses, browser types (e.g. Internet Explorer), areas of the
website that are visited and the website from which a visitor came. We routinely
use this web log information in the aggregate in order to administer and improve
our website. While some of this data may be traceable to an individual, we only
seek to identify individuals whom we believe are using our website for improper
purposes.
You Have Choices
JVKelly Group respects your privacy preferences and offers the following ways through
which you may control how we contact you and disclose your information. We will
honor your requests accordingly.
JVKelly Group E-mail Marketing: We provide individuals
with the opportunity to opt out of receiving JVKelly Group promotional e-mails and
updates about new JVKelly Group products and services. We may continue to send you
transactional or service-related e-mails despite your desire to not receive promotional
or marketing e-mail messages.
Website Use Information: You have additional choices
regarding website use information that our third party advertisers and partners
may collect or receive through the employment of cookies, web beacons, pixel tags,
clear GIF’s and other similar media. Please see the "Third Party Advertisers" section
below for more information.
If you have a question regarding JVKelly Group’s products, services or information
management practices, if you would like to contact us or if you would like to provide
us with your valued feedback, please visit the
JVKelly Group Contact for additional information.
Cookies, Web Beacons, Pixel Tags and GIF’s
We design the layout and features of our website so that new visitors may anonymously
learn about our products and services without revealing their identities. For new
visitors, we use cookies or Web beacons to collect limited data, such as the date,
time and areas of our website that are visited, as well as the website from which
the new visitor came. When you select one of our products or services, register
for a newsletter or e-mail alert, or complete a survey, we may try to identify your
browser and we may combine information from cookies, Web beacons and other information
collected online with other data that we maintain about you. By improving the features,
marketing and content of our website and by making your online experience more convenient
and meaningful, we are able to better serve our customers' needs.
A cookie is a small text file that is stored on your computer's hard drive and that
often includes an anonymous unique identifier. When you visit a website, that website’s
computer asks your computer for permission to store this text file in a section
of your hard drive that is specifically designated for cookies. Each website can
send its own cookie to your browser if your browser’s preferences allow it. Your
browser will only permit a website to access the cookies that it has previously
sent to you and not the cookies sent to you by other websites. Some of our business
partners, such as third party advertisers, use cookies that originate from their
websites. We have no access to, or control over, these cookies. For more information,
please see the "Third Party Advertisers" section below. We use cookies to store
login or other information on your computer, which serves to improve our website
functionality and tailor our services to your preferences and interests. For certain
services, we offer users the ability to store a user ID or password within a cookie
so that they do not need to re-enter it when they subsequently return to our website.
Cookies, in conjunction with our Web server’s log files, allow us to calculate the
aggregate number of people visiting our website and to assess which parts of the
site are most popular. This information helps us to constantly improve our website
and better serve our customers. We do not store credit/debit card numbers in cookies.
Most Internet browsers allow users to decide whether to accept cookies and how long
to keep them on their hard drive. You may reset your browser to refuse cookies and
still use our website, although website access and functionality may be slower and
less convenient.
A Web beacon is a graphic image, such as a pixel tag or clear GIF, which is placed
on a Web page or in an e-mail message to monitor user activity, such as whether
the Web page or e-mail message is accessed or clicked. They are often invisible
because they are very small in size. They are also used on many Web pages for alignment
purposes. We sometimes use Web beacons to provide an independent accounting of how
many people visit our website or to gather statistics about browser usage on our
website. Some of our Web pages and HTML-formatted e-mail newsletters use Web beacons
in conjunction with cookies. It is difficult for you to limit the use of Web beacons
because there is no easy way to distinguish their use from alignment and other purposes.
Web beacons may also be loaded from a different Web server than the rest of the
page.
Data Security
JVKelly Group maintains adequate data security measures to protect information against
unauthorized access and disclosure. These measures include the implementation of
commercially reasonable technical, physical and administrative data security safeguards.
JVKelly Group requires employees to complete appropriate training on data management
and security practices. JVKelly Group also manages a service provider due diligence
and oversight program to ensure that our vendors likewise employ adequate data collection,
processing, transfer, management and security measures in carrying out their services
on our behalf.
There is no such thing as "guaranteed security", whether conducting business online
or offline. Having established this fact, JVKelly Group employs commercially reasonable
and appropriate data security safeguards that are consistent with our business operations
and generally accepted industry standards.
Data security is our priority and we commit ourselves to safeguarding our customers’
data. We do this by:
- Establishing policies and procedures for securely managing information;
- Limiting employee access to sensitive information;
- Protecting against unauthorized access to customer data by using data encryption,
authentication and virus detection technology, as required;
- Requiring service providers with whom we do business to comply with relevant Data
Privacy legal and regulatory requirements;
- Monitoring our websites through recognized online privacy and security organizations;
- Conducting background checks on employees and providing Data Privacy training to
our team members; and
- Continually assessing our Data Privacy, information management and data security
practices.
Changes to JVKelly Group's Data Privacy Practices
If we make material changes to our information management and Data Privacy practices,
we will post these changes on our website in order to keep you informed of how we
collect, use, manage, disclose and protect our information assets. Such changes
will be posted in this section of our online privacy notice and the policy effective
date will be updated accordingly.
Your Use of Our Website Is Consent
By using our website, you hereby consent to our collection, use, management, retention
and disclosure of your information as described in this notice.
EU Privacy Safe Harbor Framework
We participate in the EU Privacy Safe Harbor Framework as established by the U.S.
Department of Commerce and as it relates to the transfer of personal data from the
European Union to the United States. As part of our participation in the EU Privacy
Safe Harbor Framework, we have partnered with TRUSTe in order to address and resolve
potential disputes regarding our compliance with the Safe Harbor Framework.
This dispute resolution program covers both offline data collection (e.g. personal
information collected through our call centers or via postal mail) and online data
collection (e.g. personal information collected via the Internet). If you have any
complaints regarding our compliance with relevant aspects of the EU Privacy Safe
Harbor Framework, you should first contact us at:
Privacy Office
JVKelly Group
-or-
privacyofficer@jvkg.com
Please allow at least 10 business days for us to respond to your complaint.
If you are unable to resolve your complaint by contacting us directly, you may submit
your complaint to TRUSTe. You may reach TRUSTe via the Internet by completing the
TRUSTe Watchdog
Dispute Resolution Form, by faxing TRUSTe Watchdog Dispute Resolution at
415-520-3420 or by postal mail at:
TRUSTe Watchdog Dispute Resolution
55 2nd Street, 2nd Floor
San Francisco, CA U.S.A. 94105
If you are submitting a complaint to TRUSTe regarding our collection or management
of EU personal data, you must include the following information in your submission:
our company name; the nature of the alleged Data Privacy violation, including details
about how your data was collected and what causes you to believe that a violation
occurred; the resolution you are requesting; your contact information; and whether
you give permission to TRUSTe to share the details of your complaint, including
your name, with us. For additional information about TRUSTe and/or TRUSTe's dispute
resolution process, please visit
TRUSTe Watchdog Dispute Resolution or request this information from TRUSTe
by using any of the contact options listed above.
Contact JVKelly Group
For questions or complaints regarding JVKelly Group’s Data Privacy practices, please
visit the JVKelly Group Contact Us or call
1-631-427-2888. We will do our best to resolve any complaints
or issues as quickly as possible.
For more information regarding this online privacy notice, please contact:
Privacy Officer
JVKelly Group
103 JFK Parkway
Short Hills, NJ 07078
privacyofficer@dnb.com
This online privacy notice is applicable to the following U.S. JVKelly Group websites:
www.jvkg.com,
solutions.jvkg.com,
www.jvkellygroup.com,
www.e3sourcing.com,
and portal.jvkg.com. .
Other U.S. and non-U.S. JVKelly Group websites have different online privacy notices
and information management practices.
Privacy Policy Effective Date: August 1, 2010
© JVKelly Group, Inc., 2010. All rights reserved.